The problem
On certain motor coaches and motor homes, the steering columns may be missing the lower bolt and nut. A replacement bolt and nut was installed to correct this situation on the production line. If a replacement bolt has been used and not tightened properly, the column may come out of the input shaft when the steering column adjustment mechanism is used.
The risk
IN SUCH A CASE, A LOSS OF STEERING WOULD OCCUR.
The fix
Dealers will verify the size of the bolt and nut and replace them if needed. Owner notification began april 4, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact prevost at 1-418-831-5432.
Contacts
Prevost recall no. Sr03-06. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V090000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.