The problem
During the winterization process on certain motor homes from november 5, 2002 through january 6, 2003, the rv antifreeze used may have been contaminated with engine antifreeze.
The risk
This poses a potential toxic hazard if ingested at high levels.
The fix
Dealers will ensure that the water system has been properly flushed. Owner notification began april 7, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact damon at 1-574-264-2900.
Contacts
Damon recall no. 03-105. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Damon dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V095000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.