The problem
On certain motor homes, the gross axle weight rating (gawr) is incorrect on the federal certification label. The initial label shows the rear gawr as 19,500 lbs. Correct rear gawr is 19,200 lbs. The gvwr showed 29,000 lbs. Correct gvwr is 28,700 lbs.
The risk
These vehicles do not comply with the regulations.
The fix
Dealers will install a corrected label on these motor homes. Owner notification began on october 22, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free label within a reasonable time should contact monaco at 1-877-466-8226.
Contacts
Monaco recall no. R03009. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Beaver dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V103000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.