The problem
On certain passenger and sport wagon vehicles with automatic transmissions, with the engine running, and the vehicle at rest, an increase of engine idle speed (up to 1,300 rpm) may occur.
The risk
If a gear is selected, the driver may feel as if the vehicle is being pushed.
The fix
Dealers will reprogram the digital engine management control unit. Owner notification began may 5, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact bmw at 1-800-831-1117.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V124000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.