The problem
On certain motor homes. The frame extrusion at the base of the kitchen slide room, that serves to maintain the locking mechanism for the slide room, may become loose from the body of the vehicle. When this occurs, the locking mechanism is rendered ineffective and the slide room can open unexpectedly.
The risk
Should this occur while the vehicle is in motion, the potential exists for a crash.
The fix
Dealers will install longer self-tapping screws to ensure the extrusion is secured to the steel framing. In addition, "travel locks" that, while in place, prevent the slide room from moving out under any circumstances will be supplied with all units. Owner notification began on april 28, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact coachmen at 1-219-825-5821.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V134000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.