The problem
On certain passenger vehicles, some of the second and third row seat strikers installed on the vehicle floor pan have been improperly heat treated and could break in a crash.
The risk
This could result in injuries to occupants of these seats.
The fix
Dealers will replace the seat strikers. Owner notification began april 25, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kia at 1-800-333-4542
Contacts
Kia recall no. Sc030. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kia dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V135000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.