The problem
On certain passenger vehicles, the passive restraint system may not function correctly. Inconsistent electrical operation of the automatic track assembly has been experienced.
The risk
If the passive restraint system experiences an electrical or mechanical failure, the seat occupant would not be fully protected.
The fix
Dealers will replace all the main components of the passive seat belt system. This includes the electronic control units, the retractor mechanism, and both the right and left motor driven track assemblies. Owner notification began april 24, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ferrari at 1-201-816-2651.
Contacts
Ferrari recall no. 37. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ferrari dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V142000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.