The problem
Certain heavy duty trucks fail to comply with the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." The view of one of the four back of cab reflectors is blocked by the exhaust system.
The risk
With the right reflector not being visible, the width of the vehicle is not readily apparent, increasing the risk of a crash.
The fix
Dealers will install two additional reflectors. Owner notification began june 4, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-
Contacts
Mack recall no. Sco279. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V147000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.