The problem
Certain sedans and station wagons equipped with 4.0L w8 engines fail to comply with the requirements of federal motor vehicle safety standard no. 110, "Tire selection and rims." The affected vehicles are equipped with tires of the maximum load rating index 93h; however, they should have been equipped with tires with the load rating index 97h.
The risk
These vehicles should have been equipped with tires having the load rating index 97h.
The fix
Dealers will replace all four tires with the proper size tires. Owner notification began september 19, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact vw at 1-800-822-8987.
Contacts
Volkswagen recall no. Wd. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V154000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.