The problem
On certain minivans, pickup trucks, and sport utility vehicles with certain model-engine combinations, the windshield wiper motor may fail due to cracked solder joints on the controller circuit board. The windshield wipers could work intermittently or not at all.
The risk
If this were to occur during bad weather, driver visibility would be reduced, which could result in a crash.
The fix
Dealers will replace the wiper motor circuit board and cover. Owner notification began on june 19, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, or oldsmobile at 1-800-442-6537.
Contacts
Gm recall no. 03023. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC, Oldsmobile dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V159000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.