The problem
On certain sport utility vehicles, the bolts which attach the propeller shaft(s) to the transaxle and differential(s) may not have been adequately tightened.
The risk
If the bolts come loose, the propeller shaft may come off the vehicle which could result in a crash.
The fix
Dealers will replace the propeller shaft bolts and tighten the bolts to the proper specification. Owner notification began may 27, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact infiniti at 1-800-662-6200.
Contacts
Nissan recall no. Itb03-032. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Infiniti dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V164000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.