The problem
On certain passenger vehicles, the transmission oil lines to the oil cooler may not have been manufactured properly. The lines could become disconnected from the metal fitting and leak oil. If the lines leak oil, insufficient lubrication to the transmission could result. If this condition was to exist, the vehicle's transmission could become inoperative.
The risk
If the transmission became inoperative while the customer was driving, it could pose a potential safety risk to the driver as well as other vehicles and potentially result in damage to the vehicle or property, and a crash without warning.
The fix
Dealers will replace the two existing transmission oil lines to the cooler with new lines which have a properly crimped metal fitting connector. Owner notification began on june 4, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ferrari at 1-201-816-2651.
Contacts
Ferrari recall no. 38. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ferrari dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V175000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.