The problem
On certain fifth wheel and travel trailers, the tailpipe used to release the exhaust from the generator was not long enough to reach the side of the trailer. Thor modified the tailpipe by placing an extension on the tailpipe. As a result, the generator's exhaust may be released under the trailer at the point of the modification.
The risk
The tailpipe exhaust needs to be released away from the underside of the trailer.
The fix
Dealers will replace the existing tailpipe. Owner notification began may 13, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact thor california at 1-888-697-8467, extension 215.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thor California dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V178000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.