The problem
On certain thomas school buses, the alternator cable can pinch between the air conditioning compressor and engine block.
The risk
This can result in damage to wire insulation and potentially cause a short circuit.
The fix
Dealers will re-route the cable. Owner notification began july 28, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner/thomas built at
Contacts
Freightliner/thomas built recall no. Fl-415. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas, Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V205000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.