The problem
On certain pickup trucks with certain model-engine combinations, the windshield wiper motor may fail due to cracked solder joints on the controller circuit board. The windshield wipers could work intermittently or not at all.
The risk
If this were to occur during bad weather, driver visibility would be reduced, which could result in a crash.
The fix
Dealers will replace the wiper motor circuit board and cover. Owner notification began july 14, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact isuzu at 1-800-255-6727.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V210000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.