The problem
Certain heavy duty pickup trucks, the aluminum wheels may have excessive porosity in the center hub area which can cause a wheel to crack.
The risk
This could cause a loss of vehicle control and result in a crash without warning.
The fix
Dealers will inspect the wheels and replace them if necessary. Owner notification is expected to begin june 17, 2003.. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997.
Contacts
Daimlerchrysler recall no. C21. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V212000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.