The problem
Certain vans have a condition in which water may enter and corrode the rear license plate lamp socket. If the lamp socket were to corrode, the rear license plate lamp may operate intermittently or not at all, and the left rear tail lamp may become inoperative. The temperature of the license plate lamp socket could increase to the point that it may begin to soften and melt.
The risk
If the socket assembly were to reach the point of melting, the occupants of the vehicle may notice an odor and smoke at the rear doors of the vehicle. If this odor and smoke were ignored, the plastic could ignite and a fire could occur.
The fix
Dealers will install a new sealed rear license plate lamp socket assembly. Owner notification began july 21, 2003. Owners should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.
Contacts
Gm recall no. 03031. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V217000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.