The problem
On certain motorhomes equipped with dual linkage windshield wiper systems. The wiper motor securing bolts may not have been properly torqued and sercured with thread locking compound.
The risk
The securing bolts may work loose and allow the wiper arms to travel outside their normal path during operation. The driver's visability may be impaired, possibly resulting in a vehicle crash.
The fix
Customers will be notified and the existing mounting bolts will be removed and replaced with new bolts, lock washer, and thread locker. Owner notification began on october 8, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact foretravel at 936-564-8367.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Foretravel dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V222000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.