The problem
On certain motorcycles, the fuel tank mount may have been improperly welded. This can cause the tank to fail with the possibility of fuel spillage.
The risk
Fuel leakage in the presence of an ignition source could result in a fire.
The fix
Dealers will remove the fuel tank and ship it to big dog for repair. Big dog will re-weld the mount, repair the paint, and return it back to the dealer for re-installation. Owner notification began on july 31, 2003. Owners should contact big dog at 1-316-219-6584.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bigdog dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V230000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.