The problem
On some passenger and sport utility vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, wisconsin, and the district of columbia, certain left-hand front transverse link components were produced with poor paint quality. If the vehicle is operated form an extensive period in a salt-belt area, continued exposure to salt could cause the left front transverse link to rust and eventually break.
The risk
If the transverse link were to break due to rusting, control of the vehicle could be affected without prior warning, possibly resulting in a crash.
The fix
Dealers will apply anti-rust material to the left front transverse link. Owner notification began august 1, 2003. Owners should contact subaru at 1-800-782-2783.
Contacts
Subaru recall no. Wwn-97. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Subaru dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V232000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.