The problem
On certain heavy duty trucks, the drag link will interfere with the front, driver's side, brake chamber and slack adjuster. This interference could cause damage to the slack adjuster and render it inoperable.
The risk
An inoperable slack adjuster will cause the front brakes to wear unevenly and may eventually cause a vehicle crash.
The fix
Dealers will replace the pitman arms, drag links, and steering arms. Owner notification began november 12, 2003. Owners should contact international at 1-800-448-7825.
Contacts
International recall no. 03512. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V263000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.