The problem
On certain passenger vehicles, the nut on the bolt which connects the steering gear to the steering coupling may not be tightened correctly.
The risk
The loosening of the nut could result in a slipping of the connection over time, increasing the risk of a crash.
The fix
Dealers will inspect the vehicles and tighten the nut on the bolt if necessary. Owner notification began august 21, 2003. Owners should contact mercedes-benz at 1-800-367-6372.
Contacts
Mercedes-benz recall no. 2003-08003. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercedes Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V289000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.