The problem
On certain motor homes, the electric power for the entry doorstep "last out" feature has not been provided and the entry doorstep will not operate in "last out" mode. The "last out" is a safety feature that causes the entry doorstep to extend one last time if the entry doorstep power switch is off and the vehicle ignition is turned off.
The fix
Dealers will inspect and provide power so the entry doorstep "last out" feature is active. Owner notification began september 10, 2003. Owners should contact fleetwood at 1-800-322-8216.
Contacts
Fleetwood recall no. 30815. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fleetwood dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V304000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.