The problem
On certain heavy-duty class 8 vehicles, the body builder wiring option was mis-wired in such a way that the auto neutral with service brake status option may allow the transmission to go into forward gear without the driver's foot pressing down on the brake pedal first.
The risk
Unintended movement of the vehicle could put persons in danger inside and outside the vehicle.
The fix
Volvo trucks will notify its customers and install an additional air operated stop light switch and the necessary wiring changes. Owner notification is expected to begin during september 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact at 1-800-528-6586.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V308000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.