The problem
On certain sport utility vehicles, the front passenger air bag is mounted beneath the right portion of the instrument panel's padded surface. Tear lines are formed into the underside of the instrument panel's padded surface during the production process of the instrument panel top pad. These tear lines allow a portion of the instrument panel surface to fold upward if the passenger air bag deploys.
The risk
In the event of a vehicle crash, the air bag may not deploy properly, possibly resulting in serious injury to the right front passenger.
The fix
Hyundai will replace the instrument panel. Owner notification began on october 13, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact hyundai of america at 1-800-633-5151, or if the vehicle is located in puerto rico, hyundai of puerto rico at 1-800-981-0188.
Contacts
Hyundai recall no. 063. Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V321000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.