The problem
On certain motor homes built on the workhorse w22 chassis, the drop down brackets used to attach the hitch to the frame rail extensions may not be adequate.
The risk
In the event that these angle brackets would fail, the hitch and the tow vehicle could become dislodged from the motor home increasing the risk of a crash.
The fix
Gulf stream has developed a repair kit consisting of steel brackets, spacers, and mechanical fasteners. This kit can be sent directly to you or to a repair facility of your choosing. Owner notification is expected to begin during september 2003. Owners should contact gulf stream at 1-800-482-6456, ext. 3743.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Gulf Stream dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V330000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.