The problem
On certain school buses equipped with q-straint pocket tie downs fail to comply with the requirements of federal motor vehicle safety standard no. 222, "School bus passenger seating and crash protection." If enough force is applied, one or all of the q-straint pockets can pull away from the floor.
The risk
In the event of a vehicle crash, one or all of the q-straint pockets can pull away from the floor. Possible serious injury or death can occur to the vehicle seat occupants.
The fix
Mid bus will provide repair kits and installation instructions to its owners. Owner notification began november 6, 2003. Owners remedy should contact mid bus at 419-358-2500.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mid Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V335000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.