The problem
On certain model passenger vehicles, as a result of improper welding of the seat rail assemblies, one side of the seat may not fully lock into the set position. Under extreme acceleration or deacceleration conditions, this could cause a rocking motion of the seat.
The risk
If the seat started a rocking motion while the customer was driving, it could pose a safety risk to the driver as well as other vehicles and could result in damage to the vehicle or property, increasing the risk of a crash.
The fix
Dealers will replace the entire seat rail assemblies on both seats. Owner notification is expected to begin during october 2003. Owners should contact ferrari at 1-201-816-2651.
Contacts
Ferrari recall no. 39. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ferrari dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V345000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.