The problem
On certain pickup trucks, the pitman arm to steering gear retaining nut was not fully tightened to the required specification.
The risk
If the pitman arm to gearbox attachment nut loosens, a noise and a loose feel in the steering could occur. If the condition progressed and service was not sought, the nut could back off completely and the pitman arm could separate from the gear causing a loss of steering. If the warning is not heeded and steering is lost, a crash may result.
The fix
Dealers will tighten the pitman arm retaining nut to specifications. Owner notification began on october 1, 2003. Owners should contact ford at 1-866-436-7332.
Contacts
Ford recall no. 03S07. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V349000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.