The problem
On certain sport utility vehicles, the affected vehicles may be missing the gross vehicle weight rating (gvwr) and gross axle weight ratings (gawr) on the certification label as required by part 567.4(G)(3) and (g)(4).
The risk
The vehicle operator will not be informed of the vehicle's gvwr and gawr.
The fix
Dealers will apply the corrected label. Owner notification began on december 22, 2003. Owners should contact porsche at 1-800-545-8039.
Contacts
Porsche recall no. A401. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V351000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.