The problem
On certain school buses, the power cables that run from the starter to the power distributor unit may chafe against the bottom corner of the front floor panel, resulting in an electrical short.
The risk
An electrical short could result in the shut down of engine parts or result in an underhood fire.
The fix
Blue bird will provide owners with parts and instructions to install revised cable mounting brackets. Owner notification began october 23, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact blue bird at 1-478-822-2242.
Contacts
Blue bird recall no. R03gx. Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V355000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.