The problem
On certain heavy-duty class trucks, salt and other highway snow and ice removal chemicals are getting under the protective caps of the chassis mounted emergency start studs and corroding them. This condition deteriorates the studs and the connections.
The risk
Over time the studs may loosen sufficiently to cause an electrical short.
The fix
Dealers will install new chassis mounted emergency start studs and associated battery cables. Owner notification is expected to begin during november 2003. Owners should contact volvo at 1-800-528-6586.
Contacts
Volvo truck recall no. Rvxx0307. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V381000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.