Glaval Hinge And Attachments Recall 03V439000 (129 Vehicles)

The problem

On certain transit buses, the entrance door pivot pin assembly can fail allowing the door to come loose.

The risk

This could result in doors falling off the bus, causing possible injury to pedestrians close to the bus, damage to adjacent vehicles, or result in a crash.

The fix

Owners will be provided with replacement pivot pins and installation instructions. Owner notification is expected to begin during november 2003. Owners should contact global at 1-800-445-2824.

Contacts

Customers can also contact the national highway traffic safety administration?S auto safety outline at 1-888-dash-2-dot (1-888-327-4236).

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Glaval dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V439000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Recalls	Grade
2003 Glaval Concorde	4	D
2003 Glaval Titan	4	C
2003 Glaval Universal	4	C

Vehicle

Complaints

Recalls

Grade

2003 Glaval Concorde

2003 Glaval Titan

2003 Glaval Universal

Questions

Is the 03V439000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. GLAVAL BUS DIVISION's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 03V439000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 03V439000 announced?

GLAVAL BUS DIVISION reported it to NHTSA on November 4, 2003. Owners are usually notified by mail within about two months.

Structure: hinge and attachments Glaval recall