The problem
On certain transit buses, a light gauge steel was used for the floor frame crossmember located in the floor sub-frame.
The risk
Driving the bus on some road conditions could cause the sub-floor crossmember frame to crack. This condition can increase the risk of a crash.
The fix
Owners will inspect for cracks and if cracks are present owners are to contact champion for repair instructions. The recall began on may 12, 2004. Owners should contact champion at 1-800-788-1976.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Champion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V458000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.