The problem
Certain minivans fail to comply with the requirements of federal motor vehicle safety standard no. 225, "Child restraint anchorage system." During testing, a third row bench floor-to-seat latch released before the strength requirement was met. Identical latches are used in the second row of seats.
The risk
If the latches on th4e second or third row seats of the vehicle release in a crash, the potential for occupant injury is increased.
The fix
Dealers will replace the seat-to-floor latches on the second and third row of seats. Owner notification began on november 21, 2003. Owners should contact ford at 1-800-392-3673.
Contacts
Ford recall no. 03C05. Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V459000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.