The problem
2003 Liberty spirit (freedom) school buses manufactured from january 2002 and october 2003. The decal for the cross-view mirror usage has fallen off which does not comply with federal motor vehicle safety standard no. 111, "Rearview mirrors."
The fix
Liberty will notify its customers and repair the buses free of charge. Owner notification began april 2, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact liberty at 419-227-6554.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Liberty dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V461000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.