The problem
On certain travel trailers equipped with optional aluminum alloy wheels, incorrect wheel bolts were installed.
The risk
Loosening of the wheel bolts could occur, causing a wheel separation incident, and resulting in a crash.
The fix
Dealers will replace the wheel bolts. Also, dealers will inspect the mating surface of the aluminum alloy wheel for damage and replace if necessary. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact dutchmen at 1-219-534-1224.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dutchmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V468000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.