The problem
On certain sport utility vehicles, the bolts that hold the front differential, the right output shaft housing flange at the engine, and the right-hand engine support may be insufficiently tightened.
The risk
With prolonged driving, these bolts could become loose, cause damage to the engine and transmission housings. The right output shaft could become disconnected, affecting the ability to control the vehicle, which could result in a crash.
The fix
Dealers will inspect and retighten the drivetrain fasteners. Owner notification began november 28, 2003. Owners should contact bmw at 1-800-831-1117.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V475000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.