The problem
On certain trucks equipped with allison heavy duty transmissions, the bolts fastening the propshaft to the transmission yoke were not tightened sufficiently. Loose bolts can cause dislocation of the propshaft.
The risk
This condition could cause the vehicle to lose power to its wheels and result in a crash.
The fix
Dealers will inspect and re-tighten bolts to the required specifications . Customers who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact autocar at 1-765-489-5499.
Contacts
Autocar recall no. A-0307. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V493000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.