The problem
On certain 4x4 pickup trucks equipped with the snow plow preparation package, the tires supplied on some vehicles may have gross axle weight ratings that slightly exceed the maximum tire load capacity as defined in federal motor vehicle safety standard no. 120, "Tire selection and rims for motor vehicles other than passenger cars."
The fix
Dealers will provide replacement p245/75r16 tires to meet the load carrying capacity specified on the vehicle certification label and accommodate the addition of a commercially available snow plow and hardware. Owner notification began on december 22, 2003. Owners should contact daimlerchrysler at 1-800-992-1997.
Contacts
Daimlerchrysler recall no. C40. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V504000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.