The problem
On certain minivans and 4x2 pickup trucks, the vehicle certification label may have gross axle weight ratings (gawr) that exceed the maximum tire load capacity as defined in federal motor vehicle safety standard no. 120, "Tire selection and rims for motor vehicles other than passenger cars."
The risk
Improperly loading your vehicle can cause tire failure and result in a crash.
The fix
Owners will be provided with vehicle certification label overlays containing corrected information relative to vehicle gawr and tire size. Owner notification began march 1, 2004. Owners should contact daimlerchrysler at 1-800-992-1997.
Contacts
Daimlerchrysler recall no. C41. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V505000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.