The problem
On certain passenger vehicles, the tire information label is incorrect identifying the vehicle as a five-passenger vehicle, instead of a four-passenger vehicle.
The risk
Exceeding the correct seating capacity in a vehicle puts occupants at risk for injury in a crash, and can result in vehicle overloading, which can affect vehicle handling and put you at risk for a crash.
The fix
Owners will be sent a new label and installation instructions. Owner notification began on february 9, 2004. Owners should contact vwoa at 1-800-822-8987.
Contacts
Vwoa recall no. Vb/zh. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V508000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.