The problem
On certain vehicles, the headlamp adjustment mechanism may be operated without suitable instruction on either the mechanism or in the owner's manual. This does not meet the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment."
The risk
An improperly aimed headlamp could provide less effective roadway illumination or could cause increased glare to oncoming vehicles.
The fix
Owners will be provided with an owner's manual addendum containing the necessary headlamp aiming instructions. Owner notification is expected to begin on january 6, 2004. Owners should contact jaguar at 1-800-452-4827.
Contacts
Jaguar recall no. R842. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jaguar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V509000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.