The problem
On certain electric vehicles, the front suspension transverse link's ball joint bracket may break from stress concentration at a notch created by surface roughness and the shape of the material cut-line.
The fix
Dealers will replace the bracket on these vehicles. Owner notification began december 15, 2003. Owners should contact nissan at 1-800-647-7261.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V511000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.