The problem
On certain sport utility vehicles, the accelerator cable casing cap that is attached to the vehicle firewall can crack due to extended exposure to forces from the accelerator cable and insufficient long-term durability of the plastic casing cap. If the casing cap becomes cracked, movement of the inner accelerator cable through the cap can cause the inner accelerator cable to become frayed.
The risk
If the inner accelerator cable becomes frayed, it can stick during vehicle operation. In the case where an accelerator cable sticks, the driver could have difficulty controlling vehicle speed, which could result in a crash.
The fix
Dealers will replace the accelerator cable, which includes the plastic casing cap. Owner notification began on january 5, 2004. Owners should contact suzuki at 1-800-934-0934.
Contacts
Suzuki recall no. Em. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Suzuki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 03V512000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.