The problem
Bestop aftermarket rear shell roof racks,manufactured between april 27 and may 20, 2004, designed for use with the bestop hardtop made for the 1986-1995 and 1997-2003 jeep wrangler. The cockpit cover may not stay latched to the roof rack because the latch bracket mispositions the rotary latch to the cockpit cover. As a result, the cockpit cover may not stay latched to the roof rack and could separate from the roof rack. This recall only pertains to aftermarket rear shell roof racks and has no relation to any original equipment installed on jeep wrangler vehicles by daimlerchrysler.
The risk
Should this occur, the cockpit could cause injury by striking persons outside the vehicle or could become a distraction or an obstacle to other drivers, possibly resulting in a vehicle crash.
The fix
Bestop will notify its customers and provide a repair kit and installation instructions free of charge. Owner notification began june 16, 2004. Owners who do not receive the free remedy within a reasonable time should contact bestop customer service department at (800) 845-3567.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04E041000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.