The problem
Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 118, "Power-operated window, partition, and roof panel systems." The power windows and/or sunroof may be operable after the ignition has been turned to the "off" position and the front passenger door is opened.
The risk
If unsupervised children are left unattended in the vehicle and operate the power windows or sunroof, there is an increased risk of injury to the child.
The fix
Dealers will upgrade the body control module (bcm) calibration. Owner notification began on december 30, 2003. Owners should contact saturn at 1-800-972-8876.
Contacts
Gm recall no. 03069. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Saturn dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V004000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.