The problem
Certain fe model school buses manufactured from october 14, 1991, and march 4, 2003. A gap between the modesty panel and the wheel well located behind the driver's seat can be created if the panel is bent out of position. Under the panel, the edges are sharp and jagged.
The risk
Should someone reach under the panel, they could cut thier hands, fingers, or toes on the jagged edges.
The fix
Ic will notify its customers and repair the panel free of charge. Owner notification is expected to begin january 20, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ic corporation compliance department toll-free at 1-800-843-5615. Customers can locate the nearest dealer by calling 1-800-993-7686.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Amtran dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V010000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.