The problem
On certain traveltrailers equipped with suburban furnaces, the furnace exhaust vent may not be present.
The risk
When the furnace is in use this could allow carbon monoxide fumes to vent into the trailer, which could result in serious injury or death to the passengers.
The fix
Owners and dealers will inspect for the presence of the exhaust vent and for hot exhaust air escaping from the furnace exhaust. The recall began february 20, 2004. Owners should contact dutchmen at 1-219-534-1224.
Contacts
Customer's can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dutchmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V015000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.