Jaguar Automatic Transmission Recall 04V024000 (32K Vehicles)

The problem

On certain passenger vehicles equipped with automatic transmissions, with the forward drive gear selected and the vehicle stationary or in a forward motion, the gearbox could potentially select reverse gear, without indication.

The risk

THIS FAILURE COULD RESULT IN A CRASH.

The fix

Dealers will reprogram the transmission control module. The recall began on may 1, 2004. Owners should contact jaguar at 1-201-818-8500.

Contacts

Jaguar recall no. R513. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Jaguar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V024000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2003 Jaguar S-Type	104	4	F
2004 Jaguar S-Type	25	4	C
2004 Jaguar XJ	0	3	C
2003 Jaguar XK	0	2	C
2004 Jaguar XK	0	1	B

Vehicle

Complaints

Recalls

Grade

104

Questions

Is the 04V024000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. JAGUAR CARS LTD's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 04V024000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 04V024000 announced?

JAGUAR CARS LTD reported it to NHTSA on January 8, 2004. Owners are usually notified by mail within about two months.

Power train: automatic transmission Jaguar recall